Please wash your hands (Part 2)


If a checklist is forced upon you, you may resist using it (email titled "Please wash your hands").

But if you're underperforming at work and are motivated to improve things, and there are tools available (which include checklists), might you be more motivated to use them because you had "opted in"?

I'm wondering if this is the same situation as when I'm forced to undertake mandatory training. Which I always feel resistance towards because it's mandatory.

But when I pay to go on a course, I'm motivated.

What do you think?

Yours,
- Ant

Ant Pugh

I write a daily email helping Learning & Development professionals ditch meaningless work and earn more money

Read more from Ant Pugh

The first-ever "LRN DEV REV Book Club" begins in less than 24 hours! Available to all members, we'll be working our way through a series of industry-related books on a bi-weekly, chapter-by-chapter basis, discussing key topics, sharing insights and unpacking confusing concepts. Our first book is The Trusted Learning Advisor by Dr. Keith Keating. It's a book I've been excited to read ever since it was published, and we've even secured a live Q&A with Dr. Keith as part of the program. If you've...

Measuring the impact of training is tricky: How do you measure awareness? How do you measure customer service? How do you measure employee engagement? How do you measure the ability of the executive team to think strategically? And how do you measure all these things in a way that the business cares about? (hint: they do not care that 83% of our learners completed the eLearning module). But let's be clear... this is not just an L&D problem — it's a business problem. "Business" people are...

Not because I'm a particularly slow reader. But because it spent a decade gathering dust on my bookshelf. But that was the book that changed everything. The straw that broke the camel's back. That book that lighted a fire under my ass and prompted me to question what the hell I was doing. And what was I doing? Pumping out hours of aesthetically pleasing, functionally robust, woefully ineffective eLearning - that's what! The moment I finished that book, the trajectory of my career swerved in a...