I write a daily email helping Learning & Development professionals ditch meaningless work and earn more money
The Trojan Horse (Part 3)
Yesterday, I continued my waffle on “super-checklists” (emails titled “The Trojan Horse Part 1 and Part 2”).
Taken from that email:
So, what is a “super-checklist”?
A super-checklist has some unique features that make it stand head and shoulders above regular checklists, including:
1. Links to external tools and resources in each checklist action where needed i.e., “click here to go directly to web page to complete task”.
2. Optional performance support embedded under any difficult checklist actions i.e., instructions, videos, how-to guidance, case studies, examples etc. enabling user to confidently complete task.
3. Dynamic master templates i.e., a single, central checklist template, updated by one designated owner, meaning all users have instant access to the latest version, which resets each time a new checklist is needed.
4. Personalisation i.e., users can update the checklist template with their own notes, prompts, experiences etc. without affecting the default template.
5. Scheduled prompts i.e., users are prompted to use the checklists at the appropriate moment within their workflow, such as when they’re about to begin a particular activity or on a cyclical basis like weekly or monthly.
6. Evaluation i.e., where appropriate, supervisors can evaluate the outcomes achieved via the use of each checklist, creating a valuable feedback loop that can be used for quality control or performance reviews.
See? I told you those regular checklists should be worried!!
And THIS is super tactical!
“Super tactical super-checklists”... better go and buy the domain name…
But joking apart, is that a topic you’d be motivated to learn more about?
Yours,
- Ant
Ant Pugh
I write a daily email helping Learning & Development professionals ditch meaningless work and earn more money
The first-ever "LRN DEV REV Book Club" begins in less than 24 hours! Available to all members, we'll be working our way through a series of industry-related books on a bi-weekly, chapter-by-chapter basis, discussing key topics, sharing insights and unpacking confusing concepts. Our first book is The Trusted Learning Advisor by Dr. Keith Keating. It's a book I've been excited to read ever since it was published, and we've even secured a live Q&A with Dr. Keith as part of the program. If you've...
Measuring the impact of training is tricky: How do you measure awareness? How do you measure customer service? How do you measure employee engagement? How do you measure the ability of the executive team to think strategically? And how do you measure all these things in a way that the business cares about? (hint: they do not care that 83% of our learners completed the eLearning module). But let's be clear... this is not just an L&D problem — it's a business problem. "Business" people are...
Not because I'm a particularly slow reader. But because it spent a decade gathering dust on my bookshelf. But that was the book that changed everything. The straw that broke the camel's back. That book that lighted a fire under my ass and prompted me to question what the hell I was doing. And what was I doing? Pumping out hours of aesthetically pleasing, functionally robust, woefully ineffective eLearning - that's what! The moment I finished that book, the trajectory of my career swerved in a...